![]() If your order does not arrive as expected you can then contact us here or alternatively ring the customer service team on 0800 1223 669. Please refer to the above relevant delivery charges and options tables for expected delivery time. Royal Mail website Interlink website at Haven’t Received Your Order when Expected? You can then use this tracking code at the delivery service website to find out where your order is, along route to your home. Please remember to check your emails junk mail or spam folder for tracking information. If your tracking email does not arrive as expected you can then contact us here or alternatively ring the customer service team on 0800 1223 669 We retain the tracking code for all orders, your tracking information will be emailed to you directly from the delivery service provider. Be sure to follow the instructions on your delivery note. ![]() You are advised to take along some proof of identity when collecting your parcel. If not collected during that time period, it will be returned to us. It is then kept safely with them for 7 days. The delivery service will leave a card which has details of where your parcel can be collected. If you are out when the postman comes knocking, don't worry. You can decide to have the order delivered to an alternative address at checkout. This is not a problem, we just require your billing address to match the one your payment card is registered to. Orders being sent to areas outside mainland UK are unlikely to arrive within the times specified even when selecting the Next Day. Please Note: Delivery to the Scottish Highlands and offshore UK islands areas may take longer than specified. ![]() Our express delivery option Royal Mail Tracked 24 is guaranteed to arrive next working day Monday to Friday, where the order is placed before 3pm Monday to Thursday and 12pm (noon) Friday. The standard tracked delivery service is Royal Mail Tracked 48 which is delivered within two to three working days. United Kingdom Delivery Charges & Options Service The Delivery Method is unaffected by the Despatch time Order Placedīetween 12pm (noon) Friday and midnight Sunday ![]() When Will My Order Be Despatched ? Please note that during busy periods such as Christmas Period Despatch may take longer than normal. ![]()
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